2024-2025 Course Catalog

Hotel Operations Management Certificate

17 Credits

The certificate in Hotel Operations Management is designed for lodging professionals and career changers who want to take advantage of the increasing opportunities in the accommodations sector of tourism. 

The curriculum will introduce students to the ever-expanding tourism industry, emphasize the operations of a full-service hotel, and provide practical industry experience. The program will assist students in developing communications skills needed to lead and manage a successful accommodations business towards profitability.

Graduates of the certificate in Hotel Operations Management possess the competencies to enter the accommodations sector as an entry-level manager.

The certificate in Hotel Operations Management may be completed by students working towards an AAS in Hospitality and Tourism Management, AAS in Business Management, and/or an AS in Business Transfer Pathway.

 

Required Courses – 17 Credits

BUSN 1157Introduction to Hospitality and Tourism Management

4 cr

BUSN 1152Hotel Operations Management

4 cr

BUSN 2097Internship in Hospitality & Tourism

2-4 cr

ENGC 1101College Writing

4 cr

Complete one of the following four courses:

COMM 1100Introduction to Communication

3 cr

COMM 1101Fundamentals of Public Speaking

3 cr

COMM 1111Interpersonal Communication

3 cr

COMM 1121Small Group Communication

3 cr

Other Certificate Requirements

  • Earn a minimum cumulative grade point average (GPA) of 2.0 for college-level coursework (courses numbered 1000 and above) completed at Normandale.
  • Earn at least one third of the required certificate credits from Normandale.