Student Services
Telephone: 952-358-8100
Email: studentservices@normandale.edu
Website: www.normandale.edu/student-services
The Student Services department is Normandale's one stop for all questions related to financial aid, scholarships, payment, billing, records and registration. Student Services is available to answer students' questions over the phone, through live chat, email or in-person and virtual drop in hours.
Student Services offers students:
General Assistance
- Obtain general information about Normandale Community College
- Obtain their student ID numbers
- Be referred to other college offices to obtain additional information and support when appropriate
- Access services via the Web such as eforms, registration, and eServices
- Obtain appeal forms, information and referrals on the appeal process
- Get referrals to academic advisors and obtain contact information
Registration Assistance
- Learn different aspects of registration: how to register, deadlines, etc.
- Obtain clarification about registration policies
- Submit PSEO MDE Forms
- Understand registration holds
- Obtain official or unofficial transcripts
- Get assistance navigating or troubleshooting Web registration
- Get copies of class schedules
- Submit name change documents and forms or get guidance to update online
- Receive assistance with viewing information via eServices
Financial Aid Assistance
- Get help with financial aid applications and forms
- Obtain scholarship applications
- Get answers regarding status of financial aid application
- Check the status of financial aid awards
- Get assistance with work study – including eligibility and form submission
Technology Assistance
- Get help with activating StarID and/or resetting passwords
- Get directions to classes or assistance on how to access D2L
Payment Assistance
- Pay a bill or ask billing questions
- Learn about and sign up for the Nelnet payment plan through eServices
- Get assistance with setting up direct deposit
- Get assistance obtaining tax forms, such as 1098T and W2, and submitting the W9 form
- Obtain the senior citizen tuition rate